Terms and Conditions
The rules of the road for using our site and services.
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By accessing or using the HANK A ALBERS website and purchasing our authentic products, you agree to be bound by these Terms and Conditions. Our commitment to sustainable sewing and zero waste fashion, rooted deeply in the North Dakota prairies, extends to how we conduct our online store and interact with our mindful community. Please read these terms carefully, as they define your experience with us and outline the reciprocal responsibilities involved in embracing a slow fashion lifestyle.
1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and HANK A ALBERS, concerning your access to and use of the www.hankalbers.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
2. Purchases and Payment
We accept payment via major credit cards and other secure online payment methods as indicated on our website. All prices are listed in USD. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. For made-to-order garments, full payment is required upfront to initiate the creation process. Due to the handcrafted nature and individual attention given to each piece, timelines for completion will be provided at the time of order and may vary.
3. Shipping and Delivery
We craft each item with care and intention. Shipping times will vary based on the item’s production schedule (especially for made-to-order pieces) and your location. We will provide estimated shipping dates upon order confirmation. All items are shipped from our Bismarck, ND studio. Shipping costs are calculated at checkout. We are not responsible for delays caused by shipping carriers.
4. Returns and Refunds
Due to the unique, artisanal nature of our products, particularly made-to-order and upcycled clothing, all sales are considered final once production has begun. We meticulously detail product descriptions and sizing to ensure you make an informed decision. In the rare event of a defect in craftsmanship, please contact us within 7 days of receiving your item at info@hankalbers.com to discuss a resolution. We do not offer returns or refunds for buyer's remorse or incorrect sizing chosen by the customer. Our aim is to foster mindful consumption, and this policy supports our zero-waste philosophy.
5. Intellectual Property
All content on the HANK A ALBERS website, including designs, text, graphics, images, video, information, and the selection and arrangement thereof, is the proprietary property of HANK A ALBERS and is protected by copyright and intellectual property laws. Our zero-waste patterns are provided for personal use only unless explicitly stated otherwise with a commercial license.
6. Limitation of Liability
HANK A ALBERS and its team will not be responsible or liable for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. While we strive for accuracy and quality in all our products and content, your use of the site and its services is at your sole risk.
7. Governing Law
These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of the State of North Dakota, applicable to agreements made and to be entirely performed within the State of North Dakota, without regard to its conflict of law principles.
8. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
HANK A ALBERS
1705 PRAIRIE HAWK DR
BISMARCK, ND 58503
USA
Phone: +1 (701) 946-6145
Email: info@hankalbers.com